What is a CRM?
CRM stands for Customer Relationship Management. It's the command center for your business — where you manage every customer interaction, from first contact to loyal repeat client.
Think of it as your business's brain
Without a CRM, customer information lives in spreadsheets, sticky notes, email inboxes, and your head. A CRM brings it all together in one place, so nothing falls through the cracks.
All your customers
Every contact, their history, preferences, and notes — organized and searchable.
Every conversation
Emails, texts, calls — see the complete history with each customer at a glance.
All appointments
Bookings, follow-ups, and reminders — never miss an opportunity.
A CRM built for local businesses
Most CRMs are built for big corporations with dedicated sales teams. Scrollbird is different — it's designed for busy local business owners who need things to just work.
Your command center
See every customer, every message, and every opportunity in one dashboard. No more switching between apps.
Automated outreach
Set up email and SMS campaigns that run on autopilot. Birthday messages, service reminders, win-back offers — all automatic.
Customer journeys
Create sequences that nurture customers over time. From first visit to loyal regular, every touchpoint is handled.
See what's working
Track opens, clicks, replies, and bookings. Know exactly which messages bring customers back.
How it all works together
Your CRM is the hub that connects everything. Here's how Scrollbird turns customer data into repeat business.
Import customers
Add your existing customer list or connect your booking system.
Set up journeys
Choose automated campaigns: birthdays, reminders, follow-ups.
Messages go out
Scrollbird sends personalized emails and texts automatically.
Customers come back
Track results and watch your repeat business grow.
Do you need a CRM?
If any of these sound familiar, the answer is yes:
Ready to try Scrollbird?
Get your free CRM account and see how easy it is to bring customers back.