Terms of Service

Acceptance of Terms

By accessing and using ScrollBird's website and services ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this Service.

Description of Service

ScrollBird provides digital services for small businesses, including but not limited to:

• Website design and development
• Digital advertising and marketing services
• Customer relationship management (CRM) solutions
• SMS marketing services
• Business operations consulting
• Media development and content creation

User Obligations

By using our services, you agree to:

• Provide accurate and complete information
• Use our services in compliance with all applicable laws
• Not engage in any fraudulent or deceptive practices
• Respect the intellectual property rights of others
• Not interfere with or disrupt our services or servers
• Maintain the confidentiality of any login credentials

Payment Terms

Payment terms vary by service and will be clearly communicated before any work begins:

• Website services may require payment upon completion and approval
• Ongoing services may be billed monthly or according to agreed schedules
• All prices are in USD unless otherwise specified
• Late payments may incur additional fees
• Refunds are subject to our refund policy as communicated per service

Intellectual Property

Regarding intellectual property rights:

• You retain ownership of your business content and materials
• ScrollBird retains rights to our proprietary tools, methods, and technologies
• Upon full payment, you receive ownership of custom work created specifically for your business
• You grant us permission to use your business as a case study or portfolio example
• Third-party content and tools remain subject to their respective licenses

Service Delivery and Performance

We strive to deliver high-quality services within agreed timeframes:

• Project timelines are estimates and may be subject to change
• Delays may occur due to client feedback cycles or external dependencies
• We will communicate any significant delays promptly
• Client cooperation and timely feedback are essential for project success

Limitation of Liability

ScrollBird's liability is limited to the maximum extent permitted by law. We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities
• Third-party actions or content
• Technical issues beyond our reasonable control
• Results that depend on factors outside our control

Privacy and Data Protection

We are committed to protecting your privacy and personal information. Our collection, use, and protection of your data are governed by our Privacy Policy, which is incorporated by reference into these Terms of Service.

Termination

Either party may terminate services:

• With written notice as specified in individual service agreements
• Immediately for material breach of these terms
• For non-payment of fees after appropriate notice

Upon termination, you remain responsible for any outstanding fees, and we will provide reasonable assistance in transitioning services.

Dispute Resolution

Any disputes arising from these terms or our services will be resolved through good faith negotiation. If resolution cannot be reached, disputes will be subject to binding arbitration in accordance with the rules of the American Arbitration Association, conducted in the United States.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on our website with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the new terms.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States. Any legal action or proceeding arising under these terms will be brought exclusively in courts located in the United States.

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect. The invalid provision will be replaced with a valid provision that most closely matches the intent of the original provision.

Contact Information

For questions about these Terms of Service, please contact us: